This place sucks! From the owner Arthur Ettlinger to his crappy staff manager Holly to the bottom of the barrel Steve. They dont care about customer service, NOT kid friendly or even competive with thier services. I would rate this place a -5 stars. one is too many for them!If I could rate this place with negative stars I would. I took my son, his best friend and my parents here to bowl and the old lady, Holly, and hefty man, Steve, behind the counter had the worst attitudes. I had to repeat how many games and how many people 4-5 times. He rudely said "I'm just trying to figure out what you want because there are no refunds!" I paid for my games and shoes and the woman an a really nasty tone said "is there a problem?" I replied "No and asked what lane are we on?" they told me so I took my family and went to our lane. The old lady followed us to our lane, stated "I'm the manager, is there a problem?!?!" I said " No, if there was I would have asked to talk to you!' She intentionally antagonized me and my family then said "you know what, don't bother I'm giving you a refund and you need to leave!" After giving me the refund she stated "and don't ever come back!" At that point I was pissed and said "Don't worry ***! I won't be!" I called later that day for the owner, Arthur Ettlinger, and Holly said that he wasn't there and I asked if I could leave a message for him to call me back and she said "you can't leave a message you just have to try to catch him when he comes and goes" I told her that someone just told me I could leave a message and he would call back. She said, "who told you that?" I said it didn't matter who told me then asked what time he would be in, then hung up. I left a message through someone else for him to call back. When "Artie" called back, he listened to everything I had to say but heard nothing! He said she is "sweet" to everyone. I was shocked that he made no attempt to resolve anything. They do not care about their customers. To make things worse the two jerks behind the counter knew I was on the Wednesday night league and treated me and my family like *** anyways. I recruited 3 other bowlers to bowl ever Wednesday night, now in light of how they treat people, have lost 4 league members and many other customers for life. We by choice would never spend another dime in this place and spread the word about what kind of people they are. In the end, we ended up ahead, we found a way better bowling center located at near the corner of Beach Boulevard and St. Johns Bluff called Bowl America. WAYYYY nicer staff, better food and comparable prices and MUCH cleaner!!!
Review about: Bowling.